Country/Region	Free Shipping Threshold	Shipping Cost
United States	US $129	US $12
Canada	CA $169	CA $16
United Kingdom	GB ￡99	GB ￡10
Australia	AU $198	AU $16
Singapore	SG $129	SG $10
Japan	JP ￥19,000	JP ￥1,800
Spain, France, Germany	EU $119	EU $11
Other Countries/areas	US $129	US $12

All delivery options and their corresponding fees will be displayed at checkout. Free shipping is available in Hong Kong and Macau.

Shipping Zones

We deliver to

Please note: We cannot deliver to PO Boxes or any Military Addresses.

About logistics delays in the United States

Due to the policy announced by the United States Postal Service (USPS) on February 4, 2025, suspending the acceptance of inbound parcels from Mainland China and Hong Kong, shipments to the U.S. may experience delays. Thank you for your support and understanding.

Expected Shipping Time

Expected delivery time includes both shipping and processing times.

Orders are processed within 1-3 business days. Please note the shipping times for pre-order items. Refer to the estimated delivery times for international orders below.

The United States, 5-15 business days.

Australia, 5-10 business days.

Singapore, 2-5 business days.

Hong Kong, 1-3 business days.

Other countries/areas, 5-10 business days.

*Please note: 

●During peak periods (e.g., sales or public holidays), dispatch times may be delayed due to high order volumes.

●Products may be shipped from Australia, China, or the USA, depending on your shipping address and selected items.

●Once an order has been dispatched, we are unable to redirect or cancel it. Please ensure your shipping information, including door number, email address, and phone number, is accurate. Avoid abbreviations to help the carrier locate your address quickly.

●We cannot offer refunds for failed deliveries due to incorrect or incomplete shipping details provided by the customer.

International Customs & Taxes

We will cover the customs and tax fees of your orders.

Shipping Service

Orders are shipped via SF International, UPS, TNT, or FedEx. We currently cannot specify the carrier for your order.

Dispatching

Orders are shipped via SF International, UPS, TNT, or FedEx. Once dispatched, a tracking number will be sent to your email. If you cannot find the email, please check your spam folder or contact us at support@goelia.com.au.

Order Tracking

To track your order, please visit: https://www.goelia1995.com/apps/17TRACK