Please note that customers need to issue a return request within 15 days of your package being delivered.Please contact the support@goelia.com.au if you need more help.
Returns
Enter your order number and Email or Phone to find your order
No such order found. Please make sure the order number entered is correct and the email/phone is same as used in order.
- Return & Refund
- Cancel the order
BUY 2 GET 10% OFF. BUY 5 GET 30% OFF.*
*Note: The discount will be recalculated if returning items reduces your order below the promotion threshold (2 or 5 items). View Refund Policy >
Please select the product you need to cancel, we will process it for you as soon as possible.
Please note: Refunds will be returned separately to you due to different reasons for return. If you have any questions, please contact uus via email: support@goelia.com.au
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Return Request Received
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Please send the items to this address
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Logistics information to be confirmed
- We have issued the refund for you
Return type
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Self-shipStore address
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Return in storeStore name GOELIA ON GEORGEStore address Suit 2, Level 10, The Dymocks Building, 428 George Street, Sydney, NSW, AustraliaStore phone number 02 9221 8884Postal Code 2000
Please proceed to the address provided and hand over the returned items to the staff.
Store name GOELIA1995Store address #B1-250, Jewel Changi Airport, 78 Airport Boulevard, SingaporeStore phone number +65 8111 7551Postal Code 819666
Please proceed to the address provided and hand over the returned items to the staff.
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Shiping LabelReturn by using UPS shipping label. Estimated return shipping cost: 0Please note: 1. This label includes an estimated shipping cost. Returning more items than estimated may result in additional charges, and these will be deducted from your refund.
2. The shipping label is valid for U.S. returns only. For other countries or regions, please choose self-ship.
Request Date
Refund mode
original payment account
Address
We do not accept return packages with freight collect.
Return type
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Self-shipStore address
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Return in storeStore name GOELIA ON GEORGEStore address Suit 2, Level 10, The Dymocks Building, 428 George Street, Sydney, NSW, AustraliaStore phone number 02 9221 8884Postal Code 2000
Please proceed to the address provided and hand over the returned items to the staff.
Store name GOELIA1995Store address #B1-250, Jewel Changi Airport, 78 Airport Boulevard, SingaporeStore phone number +65 8111 7551Postal Code 819666
Please proceed to the address provided and hand over the returned items to the staff.
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Shiping LabelReturn by using UPS shipping label. Estimated return shipping cost: 0Please note: 1. This label includes an estimated shipping cost. Returning more items than estimated may result in additional charges, and these will be deducted from your refund.
2. The shipping label is valid for U.S. returns only. For other countries or regions, please choose self-ship.
Verify Your Address
The funds will be returned to the original payment account.
Item(s) You Will Return (0)
Return Request has been placed
Your request will be processed within 2-3 working days
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